FAQs for Customer

  1. What payment methods are accepted if I want to purchase the papers?
    • We accept payment via online banking and Paypal. For those who is paying using online banking, please use the following information.
      Bank Name : Maybank
      Account Name : Mohd Zaidi
      Account No. : 152077014130

      Please make payment to the following account number. Please send email to support@paperclip.com.my. Please attached the payment receipt.

  2. I already registered as a buyer. Can I registered as a seller as well?
    • Yes, you can.

FAQs for Seller

  1. Is there a membership fee to become a seller?
    • Membership is free.
  2. Can a seller purchase as well?
    • Yes, the seller can purchase paper also.
  3. What are the file types accepted?
    • We accept most of text readable format. As a guideline, the downloadable can be of the the following file type
      • PDF document (pdf)
      • Word document (doc,docx)
      • Excel document (xls,xlsx)
      • Powerpoint document (ppt, pptx)
  4. How the customer made the payment? To the seller directly or to the website owner?
    • Customer payment is paid to the website owner (us) not to the seller. We will release the money every Thursday to the seller once they accumulated more than RM100.
  5. Is there a commission charge on the item sold?
    • We charge 20% fee on all the papers sold on our website. For example, if you sell the paper for RM10, we will keep RM2 for the fee and the balance (commission) of RM8 will be credited to your account.
  6. How do I get paid for the sold item?
    • We will release the money every Thursday to the seller local bank account once they accumulated more than RM100 in your account. Please ensure you update your profile on the payment information.

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